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Help Desk

Why Buy from NFLShop.com

NFLShop.com is the official online shop of the NFL and the number one online destination for our fans. We are committed to providing you with the best possible experience from shopping online, to speaking with a specialized agent in our call center, to getting your order to your door step. We want you to know that you can always count on NFLShop.com for all your officially licensed NFL merchandise.

Here are just a few things we think you should know about us:

Products - We have the largest assortment of officially licensed NFL merchandise on the planet. Our variety of products is second-to-none. NFLShop.com is your top destination for all 32 NFL franchises. We provide a one stop shopping solution for all your favorite teams. We also carry football equipment such as official NFL footballs, NFL equipment performance apparel, receiver gloves and helmets. We also know what our fans want. We carry specialty sizes, exclusive merchandise, and key NFL Brands including:

Customer Service - Our specialized agents are very knowledgeable about our assortment. They are focused on making you happy and lending a helping hand. We pride ourselves on customer satisfaction and we know that listening to you is the best approach. Give us a call anytime. We are open 24-7.

Easy Checkout - We make it easy for you to complete your order. Just tell us who you are, where to ship it, how to ship it, how you want to pay for it, and your NFLShop.com order is on its way to your door step. For an even faster checkout, create an account. With an account, we'll store your billing and shipping information and you may also opt to store your credit card number. We recommend you create an account because you can also track your order.

Feedback - The feedback you share with us is of utmost importance to the people that work at NFLShop.com. Whether you are writing a product review, participating in a survey, or speaking with a specialized agent in our call center, your feedback is shared with everyone so we know what you like, dislike and what type of enhancements we can make to our website or product assortment. Our goal is to satisfy every customer who is looking for NFL gear.

The NFLShop.com Catalog - The NFLShop.com catalog is the official catalog of the NFL. Millions of fans who receive our catalog enjoy seeing the hottest new styles, new player jerseys and unique product offerings. Items featured in our catalog can also be purchased on NFLShop.com, the NFLShop.com Virtual Catalog or by call our customer service department - 1-877-NFL-SHOP.

Customer Reviews - Who better to tell you about an NFL product than someone who already owns it? Get a second opinion on the merchandise you are interested in. Our fans enjoy sharing their thoughts and opinions on the gear we all love.

The NFL Anywhere - Check us out on Facebook, Twitter, YouTube, and Inside the NFLShop Blog. Follow us anytime, anywhere!

Group Sales - Is your company, community or family event in need of NFL merchandise? Good news! We offer volume discounts on orders over $1,000. We offer a personalized service to help you find the best solution. Call a Volume Sales representative now at 866-589-0497.

Shipping Services - We offer one of the cheapest ways to get the product you order to your door step FAST. Shipping starts a low at $4.99. You can also expedite any qualifying order thru 9:00 PM on the day that you bought it and get it the very next day! Through our smart checkout process, we let you know when you can expect to receive your product(s). Just select your shipping method and we'll tell you exactly when you product will arrive.

We also ship internationally to over 30 Countries.

Returns - We offer hassle free returns. Almost every package contains a pre-paid return label and pre-printed return address. Simply pack up the unwanted merchandise, complete the questionnaire, affix the pre-paid return label to your box and send your package back to us via US mail. You can give it to your local carrier or drop it off at your local Post Office or US Mail drop box location.

60 Day Money Back Guarantee - We want you to be fully satisfied with your order. If for any reason you are not satisfied, you may return within 60 Days of purchase. With no questions asked, we'll refund your money. *some restrictions do apply.

Secure Shopping Guaranteed - We keep up with the industry protocol to keep your information secure. We guarantee every transaction you make on NFLShop.com is safe. We will also cover the liability of any unauthorized purchase.* See our full Secure Shopping Guarantee.



Go Inside the NFL Shop - Special Offers, Savings Alerts, and more.

Contact our customer service team directly by calling 1-877-NFL-SHOP (1-877-635-7467)

© 2013, NFL Enterprises LLC. NFL and the NFL shield design are registered trademarks of the National Football League. The team names, logos and uniform designs are registered trademarks of the teams indicated. All other NFL-related trademarks are trademarks of the National Football League.