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   Shipping
  Item Availability
  Shipping Methods and Costs
  Shipping for Customized Products
  Oversized Items
  Shipping Rules and Restrictions
  Tracking Your Order
  Shipping to Multiple Addresses
  International Shipping
  Estimated Delivery Date
Help Desk

Item Availability

The delivery date of your order depends on when the order leaves our warehouse, the destination address for the item, and the shipping method.

We offer an Estimated Delivery Date during Checkout. An Estimated Delivery Date is a calculation of several factors, including item availability, processing time in our warehouse, the shipping method you select and the shipping destination. Estimated Delivery Dates will be calculated during Checkout, as well as in your Order Confirmation email and in the My Account section of the website. Please note that Estimated Delivery Dates are estimates only, and are not guaranteed.

In-Stock Items

Most orders for In-Stock items begin the order process as soon as your online purchase is completed. Your In-Stock item will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any item until it is shipped to you.

For example, if you order an In-Stock item on Monday that leaves the warehouse in 1-2 full business days, it will leave the warehouse by end-of-day Wednesday. After your order leaves our warehouse, delivery times vary according to the shipping method you select during checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

Advanced Sale Items

Advanced Sale items are items that are not yet in stock, but available for advanced purchase on our site. An Advanced Sale item you order is shipped directly to you once it is in stock. You will be notified of the status of your Advanced Sale item via e-mail. You will not be charged for any item until it is shipped to you. Expected shipment time is indicated on the Product Detail page.

Please note, expected shipment times appearing on the Product Detail page specify when an item is expected to leave our warehouse, not when the item will arrive at its final shipping destination. The Estimated Delivery Date in the cart is an expected time frame for delivery.

Release Date Items

Release Date items are items that are available for purchase on our site in advance of the manufacturer's release date for sale to the general public. Release Date items are shipped directly to you once the approved release date arrives. You will be notified of the status of your Release Date item via e-mail. You will not be charged for any item until it is shipped to you. Expected shipment time is indicated on the Product Detail page.

Please note, expected shipment times appearing on the Product Detail page specify when an item is expected to leave our warehouse, not when the item will arrive at its final shipping destination.





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