FREQUENTLY ASKED QUESTIONS
1. How does the NFL Shop Affiliate Program work?
The NFL Shop Affiliates Program allows you to make money by referring customers to the NFL Shop ecommerce site. Every time you refer a customer to us and that customer makes a qualifying purchase on NFL Shop, you earn a commission. We handle transaction processing, fulfillment and customer service. We also provide you with access to detailed reports on sales from your site. Each month, we send you a check for a percentage of all the qualifying sales you referred to our site.
2. How much does it cost?
Applying to and participating in the NFL Shop Affiliate Program is absolutely FREE. There is no charge to apply and there is no minimum sales requirement. In fact, there are no fees of any kind.
3. How do I get started?
4. Can I take the order on my web site?
No. The NFL Shop does not support drop shipping or any other business model where orders are placed on any other site for fulfillment through the NFL Shop. All sales must be sent through our ecommerce site to earn commissions in the NFL Shop Affiliate Program. Any transactions found to be placed for resale on any other ecommerce platform will not be commissioned and the affiliates placing them may be subject to removal from the NFL Shop Affiliate Program.
5. Does my web site qualify?
Most web sites will qualify to participate in the program; however, we may reject web sites that we determine are unsuitable. Anyone may submit an application. We do reserve the right to refuse membership to a site or revoke a site's membership any time if we deem it contains or links to objectionable material. Objectionable material includes, but is not limited to, pornography, explicit language or content, violence, discrimination, promotion of illegal activities, violation of intellectual property rights or laws, libelous, defamatory or disparaging materials, or sites with little or no original content.
Please see the Affiliate Operating Agreement for more information.
6. Can a web site based outside the United States become an affiliate?
Yes, affiliates from any country are allowed to apply for the NFLShop affiliate program.
7. What if I operate more than one web site?
You can have multiple sites under one affiliate account. We ask that you enter all sites that you would like to use to promote the NFL Shop Affiliate Program in your network profile at PepperJamNetwork.com. To do this, visit the “Account” dropdown menu at the top right hand side of your PepperJam dashboard, then select ”Profile Settings.” You will see a boxes below your Primary Website URL that you can use to add more sites.Please also notify us at affiliates@NFLShop.com with any sites that will be used in promoting NFL Shop. Promoting the NFL Shop on sites not approved by our affiliate management team may result in reversed commissions.
If you set up your additional sites in your network profile, you will be able to track which of your sites referred sales by selecting the site you will be promoting on using drop down menu’s in the link creation progress.
REFERRAL FEES. TRACKING AND PAYMENT.
1. How does NFL Shop track orders?
All links from your site to NFL Shop contain a unique identifier so that every time a user comes to us via your site, we know to credit you when a purchase is made. Only links acquired through our affiliate tracking partner will result in tracked sales and commissions. We do have a tracking cookie in place that allows you to earn credit for orders placed after the initial visit from referred shoppers.
2. How can I keep track of how many sales I refer?
We provide 24-7 hour access to detailed reports that allow you to track sales and traffic activity. There are numerous online reports in PepperjamNetwork.com that are updated daily. These reports tell you how many users saw and clicked-through to links to NFL Shop from your site, how many orders were placed, which products were purchased, how much your site has earned in commission, and much more. These reports will help you maximize your revenue.
3. How much will I get paid?
We offer different base commission rates based on the type of site our affiliates use to promote NFL Shop. Commissions are paid on Net Sales (sales less shipping, tax or coupons redeemed) placed within the specified cookie window of your Offer. If an order is returned for a refund, or cancelled, or found to be fraudulent, your commission on that sale will be reversed.
PLEASE NOTE: We do not pay commissions on sales of gift cards or online gift certificates.4. When will I get paid?
You will be paid approximately 45 days after the end of each calendar month. If a product that generated a referral fee is returned by the customer, then we will deduct the corresponding fee from your next monthly payment. If there is no subsequent payment, we reserve the right send you a bill for the fee at the end of the following month.
5. Will I earn referral fees for personal orders?
We feel that affiliates who are familiar with our online store and products are better equipped to promote our site. However, we do reserve the right to withhold commissions on sales if they are being purchased for resale or other commercial purposes.
LINKING TO NFL SHOP
1. How do I create links to NFL Shop?
This is the fun part. Just log in to PepperJamnetwork.comand create your links. We give you many different ways of linking to NFL Shop, including links to team pages, player pages, and category pages from the NFLShop.com site including text links, banner ads in popular sizes and product ads from our data feed. If you’d like help with link creation or a quick demo, please contact our affiliate management team.
2. What are my responsibilities?
You may set up as many links as you like to NFL Shop. Please be sure to use only links sourced from our affiliate network partners. Once you have placed your links, you can improve your chances of success in our program by driving traffic to your site through creating unique content. Please note, we do not allow the use of Paid Search (PPC) Marketing of any kind to drive business to the NFL Shop affiliate program.
3. What is NFL Shop's resposibilities?
NFL Shop will provide you with the tools and support you need to be a successful affiliate. And, of course, we handle orders, shipping products, billing customers, paying your commissions, and managing customer service. Our affiliate management team has over 25 years of experience in the business and is here to assist you with any questions you laughter have. To contact our management team, please email us at affiliates@NFLShop.com.
4. Should I mention NFL Shop on my web site?
There are specific guidelines on how to identify yourself as an affiliate in our Affiliate Operating Agreement. Please do not indicate that you are "part of" NFL Shop, "partners" with us, or that you "work for NFL Shop". For a variety of legal reasons, it's very important that our relationship be properly represented on your web site. If you can't find the answer to your question here, please e-mail us at affiliates@NFLShop.com and we'll be happy to assist you.
5. Can I use the NFL Shop name and logo on my site?
You can use the banners provided through our affiliate network partners but you may not modify them in any way. Please avoid using any official NFL logos including “the Shield” or any team logos that are not provided through the affiliate network. Complete rules on use of logos are given in the Affiliate Operating Agreement.
6. Can I use descriptions, etc. from the NFL Shop site?
The only content from the NFLShop.com site that you are authorized to use is the content distributed through our product data feed. You may not use any other content from our site including SEO copy, product descriptions other than those provided in the product feed or product reviews.
7. Can I link to your home page?
Yes, we provide links that will take visitors to our home page as well as to many other team, player, category and product specific pages on our site. Our affiliate management team is happy to assist with creating links to additional pages if needed.
8. Can I list product pages?
You should only list pricing for products if you are using dynamically updating datafeed tools. Product pricing is subject to change and including “static” pricing can lead to confusion and bad experiences for customers.
9. How do I update my account information?
Your account information is maintained by our Affiliate Network Partners. You can update your information by logging into your PepperjamNetwork.com dashboard. Some changes like updating your email address may require assistance from Network support.