If your order was shipped within the United States, you can initiate a return at any time by visiting our Returns Center.
- Simply login with the email address used to place the order as well as the order number containing the items you wish to return. If you do not have your order number, please select the box marked "I don't remember my Order ID".
- Click "Start A Return" and follow the appropriate steps to complete your return.
You can also choose to return your item for an E-Gift Card. By choosing this option we will waive the return label fee of $9.99.
To return your item for an E-Gift Card, simply select the E-Gift Card option at the final step of our return's process within the Return's Portal:
Once your return has been scanned and we can confirm it is in transit to our facility, we will send your E-Gift Card via email to you.
If you are returning a purchase outside of the United States, please review our International Return Policy.
Please Note: Manufacturer Direct items have a different return policy, for more information please visit Manufacturer Direct Returns.